The general warranty from our designers & manufacturers is one year. However, with profound confidence in our product and total commitment to exceptional customer service, we extend a "good faith” warranty well beyond one year.
The "good faith" warranty consists of a three-year warranty on all watches and jewelry, but should anything happen to an item that we know "in good faith" should not have happened, we will stand behind it. Regardless how long it is. As jewelry professionals, and as consumers ourselves, we know that a "good faith" warranty is only as good as the company standing behind it. Kubes has a 73-year reputation of rewarding our customers with this type of coverage.
We can offer this level of protection because we are extremely confident in our products due to our rigorous quality control of the merchandise we receive from our vendors. If the product is not up to our standards, we send it back to make absolutely sure that any potential problems are resolved by our vendor before we put ANYTHING out for sale.